This policy is designed in compliance with the Reserve Bank of India (RBI) guidelines on online transactions, the Information Technology Act, 2000, and the Information Technology (Reasonable security practices and procedures and sensitive personal data or Information) Rules, 2011, and the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Information Collection and Use:
We collect and process personal information to provide our services and to comply with our legal obligations. This information may include:
1.1 Personal Information: When you register on our website or use our services, we may collect personal information such as your name, email address, contact number, and other relevant details. We use this information to provide you with the requested services, personalize your experience, and communicate with you regarding our products and offerings.
– Payment and transaction information including details about payments to and from you, and other details of products and services you have purchased from us.
– Technical data such as internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
1.2 Usage Data: We may also collect non-personal information about your interaction with our website, such as your IP address, browser type, device information, and browsing patterns. This data helps us analyze trends, administer the site, improve our services, and enhance user experience.
1.3 We use your personal data to:
– Provide our services: We use your personal data to provide our services to you, including processing transactions, customer support, and troubleshooting.
– Improve our services: We use your personal data to understand how our services are being used to help us improve our services and develop new products, services, and features.
2. Information Sharing:
2.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers are bound by contractual obligations to protect the confidentiality and security of your personal information.
2.2 Legal Requirements: We may disclose your personal information if required by law, regulation, legal process, or government request. We may also disclose information to protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.
3. Cookies and Tracking Technologies:
4. Data Security:
4.1 We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We employ industry-standard security practices and regularly update our security protocols to safeguard your data.
5. Data Retention:
6. Children\’s Privacy:
6.1 Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our records.
8. HOW WE STORE AND PROTECT YOUR DATA
We have implemented security measures to ensure your data is kept secure and confidential. We restrict access to personal data to our employees, contractors, and agents who need to know that information in order to process it for us, and they are subject to strict contractual confidentiality obligations.
9. PAYMENTS PROCESSING
In compliance with RBI guidelines, all online payments are processed through a secure, third-party payment gateway that complies with RBI guidelines for online transactions. We do not store or process your credit card information or other sensitive financial data on our servers.
10. YOUR RIGHTS
You have the right to access, correct, or delete your personal data. You can exercise these rights by contacting us at the contact information provided in this policy.
11. Contact Us:
Address:3rd Main, 3rd Cross, C Block
Devaraja URS Layout,
Davangere, Karnataka, India